PRIVACY POLICY FOR RDS DRYSNACKS X RANT

Last Updated: October 1, 2025

RDS AGENCY, operating under the brand name “RDS DRYSNACKS” & “RANT” (hereinafter referred to as “We”, “Us”, or “Our”), operates the e-commerce website www.rdsdrysnacks.in (the “Website”).

This Privacy Policy describes how We collect, use, share, and protect the personal information of the users (“User”, “You”, “Your”) of Our Website. We are committed to protecting Your privacy and handling Your data in an open and transparent manner.

This policy is framed in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology Act, 2000, and its applicable rules.

To purchase products from the Website, every user is required to create an account. By creating an account and providing Your personal information, you provide Your free, specific, and unambiguous consent to the collection, storage, and processing of Your data as described in this Policy.  By accepting to the Privacy Policy Check Box during your visit to our website, your have consented to use the data which we have collected for the purpose stated below.

If You do not agree with this Policy, you can choose to opt-out or please do not access or use Our Website.

1. INFORMATION WE COLLECT

We collect only the information that is necessary to provide Our services to You. This includes:

• Personal Information: When You create an account, We collect Your name, email address, and delivery address.
• Transaction Information: When You make a purchase, Our authorized payment gateway partners collect payment details such as billing address and payment instrument information. We do not store Your credit/debit card details on Our servers.
• Usage and Technical Information: We automatically collect information about how You interact with Our Website. This includes Your IP address, browser type, operating system, and pages viewed. This information is collected for analytical purposes to improve Our Website and is not used to personally identify You.

2. HOW WE USE YOUR INFORMATION

Your personal information is used only for the purposes for which it was collected. These purposes include:

• To Fulfill Your Orders: To process Your payments, deliver products to Your address, and manage returns or exchanges.
• To Communicate with You: To send order confirmations, shipping updates, and respond to Your queries sent via email, WhatsApp, or phone.
• For Marketing and Promotions: To send You information about new product launches, special offers, and discounts via email, as You have consented to receive. You can opt-out of these communications at any time.
• For Internal Analysis: To analyze website usage and trends to improve Our products, services, and user experience. Your data is used for internal analysis only and is not sold to any third party.

3. DATA SHARING AND DISCLOSURE

We do not sell or rent Your personal information to third parties. We only share Your data in the following circumstances:

• With Service Providers: We share Your delivery address with third-party courier and logistics partners to deliver Your orders. We share transaction information with our trusted payment gateway providers to process payments. These partners are legally obligated to protect Your data.
• For Legal Compliance: We may disclose Your information if required by law, court order, or a government inquiry to protect Our rights and safety or the rights and safety of others.

4. COOKIES AND TRACKING TECHNOLOGIES

We do not use third-party advertising cookies. However, like most websites, we use essential cookies that are necessary for the Website to function properly. These cookies help with basic functions like page navigation, user login sessions, and maintaining items in Your shopping cart. They do not track Your activity across other sites. In case of updating or any technical changes made to the website, that lead to usage of cookies or trackers or both, the company will revise the policy that will be notified as per Clause  8.

5. YOUR RIGHTS AS A DATA PRINCIPAL

Under the DPDP Act, 2023, You have the following rights over Your personal data:

• Right to Access: You have the right to request a summary of the personal data We hold about You.
• Right to Correction: You have the right to correct any inaccurate or incomplete personal data.
• Right to Erasure: You have the right to request the deletion of Your account and personal data. We will fulfill this request subject to any legal or statutory data retention requirements.
• Right to Grievance Redressal: You have the right to file a grievance with Us if You are concerned about the way We are handling Your data.

To exercise any of these rights, please contact our Officer through the E-mailing or through Phone as given below.

6. YOUR CHOICES AND OPT-OUT RIGHTS

You have the right to control the marketing communications you receive from Us.

• Promotional Communications: We will only send you promotional materials via email, such as announcements about offers, discounts, and new product launches. You can opt-out of receiving these marketing emails at any time by clicking the “unsubscribe” link/button or” buttons or links with similar name or action” placed in the email.
• Assistance with Opt-Out: If you have trouble unsubscribing, you can send a request to be removed from our marketing list to our Grievance Officer. Your request will be processed within seven (7) business days.
• Transactional Messages: Please note that opting out of marketing communications will not prevent you from receiving essential, non-promotional messages related to your account and purchases, such as order confirmations, shipping notifications, or important updates to our terms and policies.

7. DATA SECURITY AND RETENTION

We implement reasonable security practices, including firewalls and encryption, to protect Your personal information from unauthorized access and data breaches. We will retain Your personal information for as long as Your account is active and as necessary to fulfill the purposes outlined in this policy, or as required by Indian laws.

8. CHANGES TO THIS PRIVACY POLICY

We may update this Policy from time to time. When We do, we will update the “Last Updated” date at the top of this page. We encourage You to review this Policy periodically to stay informed about how We protect Your information.

9. GRIEVANCE REDRESSAL AND DATA PROTECTION OFFICER

For any questions, concerns, or to exercise Your rights regarding Your personal data, please contact our Grievance Officer:

• Email: rds.official.2025@gmail.com
• Phone: +91 9444729298